Terms and Conditions

PLEASE READ THROUGH ALL OUR TERMS AND CONDITIONS BEFORE CONTACTING US 

(Updated 2022/05/29)

Introduction

This document defines the terms and conditions of our working relationship.Unless otherwise agreed to in writing by both the parties, by placing an order with MandH Developments you confirm that you are in agreement with and bound by the terms and conditions below.

General Terms

Service you can Count on, MandH Dev prioritizes our client to a professional web service, which includes web design, hosting, domain registration, maintenance, google analytics, e-commerce, etc

The Client gives Permission to MandH Dev to perform services mentioned in this agreement, on the Clients behalf which may include, domain registration, accessing their hosting account, creating databases, and submitting their product to search engines Once all material has been sent through to MandH dev, we will require +/- 10 business days to develop the site. thereafter a preview will be sent out to the Client by the developer, and the Client will have 5 days to confirm and or send back with any changes free of charge, Thereafter a fee of R550 per hour will be charged on changes.

MandH Dev reserves the right to not launch any website until full payment has been received from the client.

If the Client fails to pay an Invoice, MandH Dev has the right to withdraw the website and all materials used and to refuse completion/delivery of the work until all payments are met.

In the event of cancellation, before the mentioned term is up, the Client will be responsible for a fee according to the market price for Materials and or Domain.

The Client may terminate this agreement after a 30 day period of a written notice given.

The Client will be liable for final payment within the 30 day notice period and all other outstanding balances.

The Client will be liable for all legal costs in case of default in payments.

All pages will not exceed an A4 page or have more than 6 pictures on each page

Yearly domain fees can vary from R200(.co.za domains) per annum Ecommerce websites are subject to products uploaded.

Mobile App Development Prices are custom made to work required.

Changes and features are billed at R750 – R1500 per hour for mobile app developments.

Any concerns or questions should be emailed to info@mandhdevelopments.co.za and will be attended to ASAP!

All material is to be provided by the Client for the development of their site. (logos,pictures,videos etc etc) The Client agrees to pay MandH dev on the signing of the agreement in accordance with the terms specified in each package.

If needed MandH Dev has the right to outsource any specific project so as to comply with this agreement

In order for work to commence, 50% of the amount should be paid for in advance which is non-refundable.

The monthly fee should be paid for our second option in order to commence work MandH Dev reserves all rights on working source files, databases and own full ownership of the website and design.

The Client will not be given access to the Control Panel, Database, or Ftp unless otherwise agreed to. MandH Dev may terminate this agreement with immediate effect giving written notice to the Client of such effect.

All websites stated are static designs, should you require a dynamic website, a quote will be drawn upon request

Once off payments are for the sole rights of your website design and can be transferred to another provider upon request or if the 24 months are up with our second option Stipulated prices are non-negotiable

PRIVACY POLICY - WEBSITES AND MOBILE APPS

This includes All Mobile Apps on Google, Huawei and Apple Store under M and H Developments

M and H Developments shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

 

This privacy statement discloses the privacy practices for the mandhdevelopments.co.za site and all their apps released to the public.

Information Collection And Use We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way other than as disclosed in this privacy statement.

We collect information from our users at different points on our site.

We collect information about your buying, selling, and browsing activities if you choose to participate on our site as a result of you engaging in these activities.

We also collect information from any form of correspondence from you or from a third party about you.

We may also collect information from you if you choose to partake in sales pr special promotions offered by third parties or ourselves on our site.

 

This information will be shared with that third party, but only with your permission and consent.

Registration

We agree to process all information provided to us by you through our site, such as that stipulated above, in accordance with the provisions of the Protection of Personal Information Act.

In order to use our site, you must first register with us. When you register with us we store personal information such as your personal and contact details. This information is used for further promotions in which you have expressed interest. We also collect information like, “How did you hear about us?”, and Individual information like your company name and VAT number. All information that is mandatory is made known on the registration form and is necessary to complete the registration process. You are encouraged to provide the additional, optional information specified on the registration form so we can provide you with a more personalized experience on our site. We may, at our sole discretion, request additional personal information from you. You may be required to confirm and certify such details as your identity, address, and contact information for security and verification reasons. This information may include copies of ID documents, passports, utility bills, licenses, rights to sell or distribute a particular item or product, legal or financial documentation, or any other documentation related to your use of this website (but not limited to this).

Cookies and other tracking technologies

A cookie is a small data file that writes to your device in order to collect and remember certain information including personally identifiable information about the user. Cookies are used, but without limitation, to store your Alias/Username and Password so that you do not need to type these in each time you log in to purchase or sell, thereby saving time whilst on our site. If you reject cookies, you may still browse our site. However, in order to log in and buy or sell, cookies are required to be turned on. There are two sorts of cookies used on our site: session cookies and persistent cookies. Once you close your browser, the session cookie simply terminates, whereas the persistent cookie remains to enable us to track and target your interests to enhance your experience on our site. M and H Developments may make use of other tracking technologies including, but not limited to, web beacons which are small graphic images or other web-programming code included in webpages and email messages and/or embedded scripts placed on the website designed to collect information about your interactions with any given website. These technologies are used in order to collect certain information which may also include personally identifiable information for purposes such as fraud detection and improvement of our website amongst others. M and H Developments employs the services of third parties in its use of the above technologies and whilst M and H Developments take every precaution to ensure the loss, misuse, alteration, and confidentiality of all information in our possession we have little control over information not in our possession. M and H Developments makes use of anonymous UID tracking to allow Google and its services to personalize the advertisements that are shown to you. You can opt-out of Google’s use of cookies by installing the Google Analytics opt-out browser add-on

Log Files

We collect statistical information about you from page hits. Every page, image, or CGI program requested by your browser from our servers is logged in a log file, which also collects the following information: your remote IP address, the referring HTML page, and the type of browser and computer that you are using. We use IP addresses to analyze trends, administer our site, track your movements, and gather broad demographic information for aggregate use. The statistical information we gather is used internally for marketing analysis. This information and IP addresses are not linked to personally identifiable information.

External Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices or content of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Newsletters

If you wish to subscribe to our newsletters, we ask for contact information such as email addresses. However, it is completely at your discretion to be removed from such a list as set out in our choice and opt-out section below.

Site And Services Updates

We also send you site and services announcement updates. You are not able to un-subscribe from these because they contain important information about our site and our services.

Surveys And Contests

From time-to-time, we request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you, therefore, have a choice whether or not to disclose any information to us. Information requested may include contact information (such as email addresses) and demographic information. We partner with third parties for supplying prizes for our contests, but no information is shared with these third parties. Contact information will be used by us to notify the winners and award prizes in relation to our competitions, and also for promotional mailings. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of this site. Established users of our site will be automatically entered into some of our contests, thereby providing them with more opportunities to win.

Public Forums

If we make chat rooms and message boards available to our users, please remember that any information that is disclosed in these areas becomes public information. You should, therefore, exercise caution when deciding to disclose your personal information. We may, from time to time, monitor private messages and communication between users using our forum private messaging system, to ensure security and policy adherence.

Security

We take every precaution to prevent the loss, misuse, and alteration of all information under our control. When you submit sensitive information via our site, your information is protected both online and offline. When our registration form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected using SSL. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. The servers that we store personally identifiable information on are kept in a secure environment. If you have any questions about the security at our site, you can send an email to info@mandhdevelopments.co.za

Supplementation of Information

In order for this site to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from third-party sources.

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, our users have the option not to receive these types of communications (refer to our choice and opt-out section below).

Correction/Updating Personal Information

If your personally identifiable information changes (such as your email address), or if you no longer desire to use our services, you may correct, update or remove your personal data provided to us. This can be done at the member information page or by emailing our Customer Support at info@mandhdevelopments.co.za. Should you wish us to remove your personal data provided to us, we will delete your account. However, records of your personal information will be retained for a period of 5 years as required for lawful purposes related to our functions and activities and for statistical purposes in accordance with the Protection of Personal Information Act. This information will merely be retained and not used, shared, or sold.

Choice/Opt-out

If you no longer wish to receive our newsletters, information about products and services and special deals, surveys, or promotional materials from us or our partners you may opt-out of receiving these communications by following the unsubscribe instructions in the relevant email or by emailing us at info@mandhdevelopments.co.za To update your registration information log onto our Members Area.

Anti-Spam Policy

M and H Developments is committed to permission-based email marketing practices, and have established this no-tolerance Anti-Spam Policy. M and H Developments may update this policy and provide notice of any changes on its home page. Your use of this website constitutes your acceptance of the terms and conditions of our Anti-Spam Policy. Spam is commercial email or unsolicited bulk email, including junk mail, which has not been requested by the recipient. Spam is the opposite of permission-based email If you believe that you have received Spam connected to M and H Developments in any way, send a complaint including the unsolicited email, to M and H Developments abuse. You may also provide any other information that you believe may help a M and H Developments investigation. M and H Developments does not investigate or take any action based on anonymous Spam complaints. Individuals who register on M and H Developments, and provide their email address, give M and H Developments permission to send information on M and H Developments related information, products and services to said email address. In order to protect your privacy,M and H Developments does not sell, share or trade our subscriber list with anyone for any reason and you may unsubscribe at any time.

Notification of Changes

If we decide to change our privacy statement, we will post those changes on our Homepage and in our newsletter so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we change the way we use your Personally Identifiable Information we will notify you by email in our newsletter. If you would like to opt-out of having your information used in this new manner, we will ask you to contact us within a month and your information will not be used. If you do not contact us within that month, we will assume that you consent to have your information used in this new manner.

Contacting us

If you have any questions about this privacy statement, any questions regarding access to and the protection of your personal information, the practices of this site, or your dealings with us, you can contact us on info@mandhdevelopments.co.za, alternatively, click here to view our PAIA/POPI page which contains information regarding access to and the protection of your personal information.